CopyBoss

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name, email address, and account credentials
• Content you upload or generate using our services
• Payment information (processed securely by Stripe)
• Communications with our support team

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage your account
• Send you important updates about our services
• Respond to your questions and provide support
• Ensure the security and integrity of our platform

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request a copy of your data

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@copy-boss.com

Acceptance of Terms

By accessing and using CopyBoss services, you accept and agree to be bound by the terms and provision of this agreement.

Use License

Permission is granted to temporarily use CopyBoss for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on CopyBoss
• Remove any copyright or other proprietary notations from the materials

Service Description

CopyBoss provides AI-powered content analysis and generation tools. We strive to provide accurate and useful results, but we cannot guarantee the accuracy, completeness, or usefulness of any generated content.

User Responsibilities

You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account
• Using our services in compliance with applicable laws
• Not uploading content that violates intellectual property rights
• Not using our services for spam, harassment, or illegal activities

Payment and Refunds

All payments are processed securely through Stripe. Refunds are available within 30 days of purchase if you're not satisfied with our services. Contact support@copy-boss.com for refund requests.

Intellectual Property

The content generated using our tools belongs to you, but our platform, technology, and brand remain our intellectual property.

Limitation of Liability

CopyBoss shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

How to Get Help

We offer multiple ways to get support:

• Email Support: support@copy-boss.com
• Response Time: Within 24 hours during business days
• Community Hub: Visit our community for peer support

Common Issues & Solutions

Account Issues

• Can't log in: Try resetting your password or contact support
• Account locked: Contact support for account recovery
• Payment issues: Check your payment method or contact billing support

Technical Issues

• Page not loading: Clear your browser cache and try again
• Upload errors: Check file size and format requirements
• Generation fails: Ensure all required fields are filled

Billing Support

For billing-related questions:

• Payment processing issues
• Subscription management
• Refund requests
• Invoice requests

Feature Requests

We welcome feedback and feature requests. Please email us with your suggestions, and we'll consider them for future updates.

Business Hours

Our support team is available Monday through Friday, 9 AM to 6 PM GMT. We aim to respond to all inquiries within 24 hours.

Emergency Contact

For urgent technical issues affecting your ability to use our services, please include "URGENT" in your email subject line.